CredFlow — guide to the demonstration

1 Using the demonstration

• Click through freely. Nothing is saved; reloading a page starts it again.
• The person changes with the screen. The name at the top right is the person who does that work — the verifier on Verification, the approver on Approval.
• Sample marks a value VCL has not yet given us. Rates, limits and targets so marked are placeholders, not a proposal. Part 4 lists each one and where to give your value.
• Every person, business, address and number is fictional. The yellow band in the corner of each page says so.
• The screens show intent. Colours, spacing and wording will be refined; the steps, rules and controls are what we ask you to review.

2 One application, end to end

Follow Arun Sample, a sole proprietor running a grocery shop, applying for ₹ 5,00,000 over 60 months at main branch. Each step opens the screen it describes.

1. 1
   ApplicantArun Sample applies on a smartphoneInitiated → Submitted

   The applicant verifies the mobile number with a code, completes four short steps about the applicant and the business, reviews the consents and accepts them with a second code. The application number appears at once and arrives by SMS.

   Applicant’s phoneSolution FRD §5.1Solution FRD §5.2Solution FRD §5.4
2. 2
   Branch staffOr: Fathima Sample applies at the branchInitiated

   With only a basic phone, the applicant is helped by S. Example, who keys the application. Consent is never given by staff: a code goes to the applicant’s own mobile, and the application exists only once the applicant gives that code.

   New application (assisted)Solution FRD §5.3
3. 3
   EveryoneThe application queue

   Every application with its status, who holds it and how many days it has waited against the target. An application on hold carries the reason.

   Application queueDashboardSolution FRD §5.5
4. 4
   VerifierV. Example verifies the fileUnder Verification → Verified

   Settles each verification item. The credit report is uploaded as a PDF: either one the applicant obtained, or one VCL pulled under its own bureau membership — only the second can support an approval. The report is read automatically; the verifier checks what it flags.

   VerificationSolution FRD §5.6Solution FRD §6.2
5. 5
   AppraiserA. Example appraisesRecommended

   Reviews each obligation (weekly microfinance instalments are converted to monthly), compares what was declared with what was verified and uses the less favourable, and sees the eligible maximum the system derives. A missing instalment is shown as Not reported and the figures as Not final — never as zero. The scorecard is advice only. A. Example recommends ₹ 5,00,000.

   AppraisalSolution FRD §5.7Solution FRD §5.8Solution FRD §5.9Solution FRD §5.10Solution FRD §5.11Solution FRD §6.1
6. 6
   ApproverApproval by the right levelApproved · Rejected · Returned

   The amount and the score each set a level, and the higher applies: ₹ 5,00,000 with a score of 742 goes to level 1, the Branch Manager. Left undecided for 16 hours, it escalates to the next level — so C. Example, Credit Head, now holds it. Whoever recommended cannot approve. The approver approves, rejects or returns it with a reason.

   ApprovalDelegationsSolution FRD §5.13
7. 7
   Field teamField visits for Anil SampleProvisionally Approved → Field Verification

   After provisional approval, D. Example allocates the residence, business and guarantor visits. F. Example records each on the phone, with or without a signal, and the coordinator reviews the visits before the decision.

   Allocation and monitoringField officer’s phoneField reviewSolution FRD §Annexe A
8. 8
   ApplicantThe applicant checks the status

   With their mobile number and a fresh code, on their own phone. Every change of status also sends an SMS; staff see each message and its delivery.

   Applicant’s phoneMessagesSolution FRD §4.1Solution FRD §5.16
9. 9
   Management and controlOversight

   Reports in five groups, with one of each previewed; the audit of every action; the stopper register; delegations of approval authority.

   ReportsAuditStopper registerSolution FRD §5.14Solution FRD §5.17Solution FRD §6.6
10. 10
    AdministratorSetting VCL up

    Masters (products, districts, branches, lists, consent wordings, document types), the credit policy, tenant settings and providers. Readiness lists what is still missing before go-live.

    MastersPolicy packsReadinessSolution FRD §5.18

3 Who uses what

One person may hold more than one role in a small branch; the system enforces the order of the work, and that whoever recommends an application cannot approve it. Solution FRD §3

4 Values VCL needs to confirm

Each value below appears in the demonstration marked Sample. Your value goes in the item of the Confirmation Pack (issue 0.2) named beside it. The score bands and the tenure by age the screens show are the values you supplied, and are not repeated here.

5 Words used on the screens

Application statuses Solution FRD §4.1

Other terms Solution FRD §Glossary